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Outage Central

As frigid temperatures, ice and snow begin to thaw, rivers, creeks and streams are rising to flood levels in some parts of our area. National Grid crews, as always, are ready to respond to any damage that may result from flooding, and we urge customers to be extremely cautious when dealing with any electricity or gas service that may be at risk. Make sure to stay out of flooded basements or standing water. Energized wiring, outlets and natural gas service below the water line may pose a hazard. If you smell natural gas, contact National Grid as soon as possible at 1-800-892-2345. For more ways to keep informed during the storm, visit our Stay Connected page.

Now, you can better manage your energy use. Learn about Smart Energy Solutions:

National Grid Smart Energy Solutions is an innovative energy management program developed specifically for our Clifton Park customers to help you manage energy use and potentially save money.

Smart Energy Solutions will provide you with:

  • CONTROL: Better manage your energy use with detailed information, reports, alerts and tips.
  • REWARDS: Earn eGift Cards and contribute to a greener community when you reduce your electric energy use.
  • CHOICE: Select how and when to manage your energy use, pick an electric pricing plan that is right for you and participate in energy-efficiency improvements.

Get additional information on: 

Discover how Smart Energy Solutions is making an impact in Clifton Park and beyond:

To enable Smart Energy Solutions, National Grid has upgraded electric and natural gas meters in Clifton Park, at no additional cost to you. Throughout the year, we will continue to provide you with more information on how to better manage your energy usage. So, check back often to learn more.

For more information on the program, read our FAQs.