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1 Important Alert(s)


Please note: Some of our regular services and bill payment options are temporarily unavailable through May 27 due to a billing system update. Thank you for your patience and understanding. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222.

Natural Gas Service

At National Grid we support our state’s goals to reduce greenhouse gas emissions by decarbonizing heat and offering customers across New York with generous incentives on alternative clean-energy solutions.

Before you decide to move forward with a natural gas connection request, please consider electric heat pump technology. This environmentally friendly, clean-energy alternative to natural gas can effectively and efficiently support your home’s heating, water heating and even cooling needs year round, while helping you manage your annual energy costs and protect the environment.

If you’d like to learn more about gas connections, availability in your area, connectivity requirements, equipment and costs please visit Connect to Natural Gas to get started.

Natural Gas Service Request

Learn about the process and requirements to request a new gas connection.

Connect to Natural Gas

Learn more about Clean Heat

Alternative Clean Energy Solutions
We are proud to partner with NYSERDA and utilities across New York state to promote electrification and clean energy goals by offering incentives on heat pump technology.

Discover Clean Heat