Explore generous incentives for electric heating, cooling, and appliances - available for a limited time in your area.
A New Opportunity to Upgrade Your Home — With Direct Support from National Grid.
If your home is connected to a specific gas pipe, you may be eligible for the Whole Home Electrification Program. This new, voluntary program supports customers in switching to all-electric heating, cooling, and appliances with the program covering all eligible electrification costs. Plus, eligible customers who switch from gas to a heat pump will receive a five‑year monthly bill credit to help offset the additional electricity their new system uses.
As part of an innovative approach, we’re exploring ways to redirect planned gas infrastructure investments toward helping customers switch to electric technologies if they wish. This shift supports customer choice, as participation is entirely optional. However, this unique incentive is only available for select customers for a limited time.
How it works
If you've received communication inviting you to the Whole Home Electrification Program from National Grid or one of our certified partners, your home is eligible for a unique opportunity to switch to new all-electric appliances and HVAC — with substantial upfront financial support for your project costs. Here's how to get started:
Let us know if you’re interested by completing the Interest Form. There’s no commitment — just a chance to learn more about your custom incentive. In some cases, your neighbors may also need to express interest for the offer to move forward.
A qualified contractor will conduct a home energy assessment at no cost to identify the best electric equipment and appliances for your space. This includes evaluating your heating, cooling, appliances, insulation, air sealing, and electric panel — all of which may be covered by the program.
Based on your home energy assessment, you'll receive a personalized project plan and incentive offer—which may cover up to 100% of your upgrade costs.
Note: In some cases, your project may be part of a neighborhood group. If so, your incentive will be confirmed once invited neighbors also express interest.
Once all required neighbors have opted in, your contractor will schedule and complete the installation of your new equipment and appliances. The Whole Home Electrification Program may cover all eligible electrification costs.
Energy Resource Management (ERM) is our trusted partner for this program, specializing in energy design, development, construction, and maintenance. ERM will work closely with you for your energy assessment, equipment installation, and customer support. Representatives from ERM may visit your home, building, or business to discuss the program or address any questions you may have. All representatives will present an official contractor badge for identification.
What’s Included in the Whole Home Electrification Program?
Through this program, eligible customers may receive comprehensive property upgrades designed to offer new, modern equipment and appliances; year-round comfort; and greater energy-efficiency— and many projects are completed at extremely reduced or no out-of-pocket cost to customers.
Here’s what may be included in your upgrade:
| High-Efficiency Electric Heating & Cooling | Electric Appliances | Home Energy Efficiency Upgrades |
|---|---|---|
| Modern, high-performance heat pump systems designed for cold climates | Heat pump water heaters for highly efficient hot water | New insulation and air sealing improves comfort in all seasons |
| Reliable heating and cooling in a single, low-maintenance system | Induction stoves for fast, safe, and precise cooking and faster cleaning | Electric panel upgrades to allow capacity for new equipment |
| Models to work in any space, including ducted, ductless, or a combination. | High-efficiency electric clothes dryers | Smart thermostats and energy-saving products |
| All-electric replacements for any other current gas appliances |
National Grid’s gas service will remain safe and reliable for those who choose not to convert to all-electric.
What can electric equipment and appliances offer?
- Comfort In Any Season
Many heat pump models can provide both heating and cooling, for year-round, reliable comfort. - High-Performance and Reliable
Modern all-electric HVAC equipment and appliances are efficient, quiet, and often capable of smart-home compatibility. - Reduced Emissions
All-electric HVAC and appliances results in lower carbon emissions. - Simplified and Streamlined
Electrifying your property eliminates your gas bill — and modern electric systems often require less maintenance, reducing long-term and associated costs.
Frequently Asked Questions
The Whole Home Electrification Program is a unique, limited-time offer for select customers to transition from natural gas to electric appliances. Participants receive generous financial incentives that may cover all eligible costs of electrification. This may include new electric appliances, installation, weatherization and an electric panel upgrade if necessary.
Your home is connected to a designated gas pipe that is scheduled for future infrastructure work, such as repair or replacement. Instead of expanding traditional gas infrastructure, this program allows us to invest in forward-looking solutions - supporting customers who are interested in transitioning their homes to electric technologies with generous financial incentives.
Participation in the Customer Electrification Program is voluntary and may require a minimum number of invited customers in your pipe segment to participate. If customers choose not to participate, National Grid will move forward with planned gas infrastructure upgrades and continue to provide safe and reliable gas service.
Environmental Resources Management (ERM) is our trusted partner for this program, specializing in energy design, development, construction, and maintenance. ERM will work closely with you for your energy assessment, equipment installation and upgrades, and customer support. National Grid works closely with ERM to ensure a smooth customer experience.
In many cases, customers have little to no out-of-pocket costs. Project costs can vary depending on your property’s needs—such as your current appliances, electrical panel, and the level of weatherization required. You will not have to pay up front and your financial incentive may cover up to 100% of costs. If it does not, you would only be responsible paying for the remaining net balance after the incentive is applied.
The program provides a custom incentive based on your property’s unique characteristics, such as your current appliances, energy usage, and personal preferences. Because of this, incentive amounts will vary from customer to customer.
After an energy assessment is completed, we’ll develop a custom project plan and financial incentive. In many cases, this incentive will cover all — or nearly all—of the project costs. Additionally, we’ll help you maximize your benefits by identifying opportunities to combine incentives from state and/or federal programs.
To fully electrify your home, meaning all gas equipment will be replaced with electric alternatives, incentives may be used for:
- Electric appliances that replace existing gas appliances, including heating systems, water heaters, stoves, clothes dryers, and more
- Electric panel upgrades
- Weatherization
- Professional installation and removal of old gas equipment
When you transition from gas to a heat pump, your electricity use will increase because your new system becomes your primary source of heating. By switching from gas to all electric equipment and appliances, you will no longer receive a gas bill. To help offset new, additional electric usage, customers participating in the program will receive a monthly bill credit for five years.
The Heat Pump Credit is a monthly electric bill credit available for five years to customers who participate in the Whole-Home Electrification Program and fully switch from gas to a heat pump. This credit is designed to help offset your additional electricity use.
An energy assessment is a key first step in understanding your energy use. During the assessment, an approved contractor will visit your home, building, or business to:
- Review your current appliances and equipment
- Understand your energy usage
- Evaluate your electric panel and capacity
- Identify potential upgrades
The assessment is no cost and typically takes two to three hours. It’s a no-obligation process designed to give you valuable insights into your energy use and help us create a personalized project plan and financial incentive.
Heat pumps are highly efficient heating systems. Instead of generating heat like a furnace, they move heat from one place to another — similar to how a refrigerator works. In the winter, they extract heat from the outside air (even when it’s cold) and bring it indoors. In the summer, they reverse the process to cool your space by removing heat from inside and releasing it outside. This 2-in-1 system allows for efficient year-round comfort.
Heat pumps run on electricity and can replace traditional heating and cooling systems. They come in different types, including ducted systems and ductless mini-splits, and can be tailored to fit your space and comfort needs.
Yes. As part of this program, we’ll install high-performance heat pumps designed for cold climates. These systems are selected to meet your specific needs and maintain comfort throughout the colder months. Additionally, weatherization helps prevent heat loss and improve overall efficiency.
Weatherization means making your home more energy-efficient by sealing air leaks and adding insulation. These upgrades help keep warm air inside during the winter and cool air inside during the summer—making your space more comfortable while using less energy.
National Grid along with our contracted parter, Environmental Resources Management (ERM), will supply a licensed contractor to perform the upgrades and equipment installation. If a customer requests their own contractor, they will need to be onboarded by ERM as a participating contractor. This allows us to vet the contractor and confirm they have all necessary licenses and insurance, which supports quality control and a positive customer experience.
You can request specific models, but they must meet program eligibility requirements. Most customers select from preapproved options, though reasonable exceptions may be considered by National Grid. Keep in mind that incentives cover a set amount—choosing higher-cost models could mean some or more out-of-pocket costs.
In most cases, yes. Depending on the pipe segment, the program may require a certain number of invited neighbors to agree to move forward before the incentives can be confirmed and the project can proceed. We will guide you and let you know if neighbor participation is needed in your area.
We understand that energy updates can feel overwhelming. You have our support every step of the way—from the energy assessment to installation and beyond. Our team will help guide the process, answer your questions, and make the experience as smooth as possible. Participation in the Whole Home Electrification Program is completely voluntary, and we’re here to help you explore whether it’s the right fit for you.