Note: An access code is only provided to gas customers in Massachusetts and Metro NY (Queens, Brooklyn, and Staten Island). All other customers are not required to provide an access code when registering online.
There are a few options to locate your access code. Please try one of the following:
- Check under the “Important Messages” section towards the bottom of your paper bill. If your bill runs to the second page, also check under the “Additional Messages” section on the second page
- The access code is also provided in the welcome letter sent to you when you first started gas service.
If you still cannot find your access code, please contact our Customer Service team.