Access Code | National Grid

Note:  An access code is only provided to gas customers in  Massachusetts and Metro NY (Queens, Brooklyn, and Staten Island). All other customers are not required to provide an access code when registering online.

There are a few options to locate your access code. Please try one of the following:

    1.  If you are still logged in to your online account, you will need to log out first.
    2.  Visit ngrid.com/myaccount and scroll down to the “View Bills Only” section. 
    3.  Select your account location, enter your account number and the last 4 digits of the SSN or Tax ID associated with your gas service account.
    4.  Once you can view your bill, look for the access code under the “Messages” section towards the bottom of the bill.  (*Note – You might need to look closely to find it along all the messages.)

If you still cannot find your access code, please contact our Customer Service team.