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Frequently Asked Questions

FAQs: Prospect Heights Upgrade Project

The project began in April 2024 and will be completed in Fall of 2024. Regular schedule updates will be posted online. Check back weekly for news and updates.

On Vanderbilt Avenue, between Dean Street and Bergen Street.

The work involves excavations, installation of new equipment, crane lifts, backfilling, and restoration.

National Grid is making investments to reinforce the local energy distribution system in your neighborhood to ensure customers receive safe and reliable energy service, especially during heating season.

Yes. National Grid’s top priority is the safety of its customers, the general public, and its employees and contractors. The professional construction firms we work with also place safety as their top priority.

No. This work will be managed so that service interruption will not be an issue.

Yes. This work will affect traffic patterns on Vanderbilt Avenue, including bus lane and bike lane traffic.

No. All work will take place within the public right-of-way.

While we make efforts to keep disturbance to a minimum, there will be noise associated with this project. Most of that noise will occur while excavation is underway as we use heavy equipment to trench.

Please call our line (1-718-749-9542) or email to speak with a member of our outreach team. We also have a dedicated project webpage——featuring construction updates with information regarding work locations and timelines.