Life can be hard, but finding assistance shouldn’t be.
Customer Assistance Events - National Grid is here to help with a series of Customer Assistance Events to provide customers with options to manage their energy bills and ways to save money. Meet with assistance program experts and connect with the resources your family needs, all under one roof, all in one day.
Our advocates will be on-site to help you explore options and determine your eligibility for assistance including the following:
- Discount rate
- Payment Plans
- Budget Plan
- Arrears Management Program (AMP)
If you receive SNAP, MassHealth, SSI, or WIC please make sure to bring your benefit card or letter to enroll in our discount rate for your gas and electric accounts (if you aren’t already enrolled). You may qualify for our forgiveness program.
Along with the advocates, you may be able to talk with representatives from the following services:
- Local Community Action Program (CAP) Agency for LIHEAP/Fuel Assistance services
- Local CAP Agency for Low-Income Energy Efficiency Services
- CleaResult for moderate/market rate income Mass Save
Other assistance agencies in attendance to share helpful information with you may include the local Residential Assistance to Families in Transition (RAFT) agency, Good Neighbor Energy Fund, local Supplemental Nutrition Assistance Program (SNAP) agency, and local Women, Infants & Children (WIC) Program.
Recurring Events
| Monday | Tuesday | Wednesday | Thursday | Friday | |
|---|---|---|---|---|---|
| 1st Week of the Month |
Worcester Community Action Council Hours: 10:00 am-3:00 pm |
Community Action Inc. Hours: 10:00 am-1:00 pm
Action Inc. Hours: 10:00 am-1:30 pm |
SMOC Outreach Hours: 10:00 am-2:00 pm Melrose Senior Center Hours: 10:00 am-2:00 pm |
N/A |
Gardner Senior Center Hours: 8 am-12 pm |
| 2nd Week of the Month |
N/A |
N/A |
The Center Hours: 10:00 am-2:00 pm |
Cape Verdean Association of Brockton, Inc. Hours: 10:00 am- 2:00 pm July Event Cancelled
|
N/A
|
| 3rd Week of the Month |
N/A |
Citizens for Citizens, Inc. Hours: 10:00 am-2:00 pm
Action Inc. Hours: 10:00 am-1:30 pm
|
Uxbridge Senior Center Hours: 10:30 am-12:30 pm |
Haverhill Citizen Center Hours: 10:00 am-1:00 pm
|
N/A |
| 4th Week of the Month |
Wheat Community Connections Hours: 10:00 am-2:00 pm
|
Winthrop Senior Center Hours: 10:00 am-12:00 pm
Lynn Housing Authority & Neighborhood Development Hours: 10:00 am - 2:00 pm |
N/A |
Cape Verdean Association of Brockton, Inc. Hours: 10:00 am- 2:00 pm
Harbor Area Family Resource Center Hours: 10:00 am-1:30 pm |
MOC Inc. Hours: 10:00 am-2:00 pm |
Upcoming Events:
- Wednesday, July 23 - 4:00 pm-7:00 pm, Tobin Community Center, 1481 Tremont St., Roxbury Crossing, MA 02120
- Tuesday, July 29 - 12:00 pm-3:00 pm, Weston Public Library, 87 School St., Weston, MA 02493
- Friday, August 1 - 9:00 am-12:00 pm, Pembroke Senior Services, 128 Center St., Room 102A, Pembroke, MA 02359
- Thursday, August 7 - 9:30 am-12:30 pm, Grafton Council on Aging, 30 Providence Rd., Grafton, MA 01519
- Tuesday, August 19 - 9:30 am-1:00 pm, Family Resource Center, 205 School St., Gardner, MA 01440
- Wednesday, August 20 - 10:00 am-1:00 pm, Saugus Senior Center, 466 Central St., Saugus, MA 01906
- Thursday, August 21 - 10:00 am-2:00 pm, Robert J. Nyman Rockland Senior Center, 317 Plain St., Rockland, MA 02370
- Monday, August 25 - 10:00 am-1:00 pm, Beverly Bootstraps, 35 Park St., Beverly, MA 01915
- Wednesday, August 27 - 10:00 am-12:00 pm, Winthrop Council on Aging, 35 Harvard St., Winthrop, MA 02152
- Wednesday, August 27 - 11:00 am-2:00 pm, Swampscott Senior Center, 200R Essex St., Swampscott, MA 01907
- Wednesday, September 24 - 10:00 am-2:00 pm, Robert J. Nyman Rockland Senior Center, 317 Plain St., Rockland, MA 02370
- Thursday, October 2 - 9:30 am-12:30 pm, Grafton Council on Aging, 30 Providence Rd., Grafton, MA 01519
- Wednesday, October 15 - 10:00 am-1:00 pm, Saugus Senior Center, 466 Central St., Saugus, MA 01906
- Monday, October 27 - 10:00 am-1:00 pm, Beverly Bootstraps, 35 Park St., Beverly, MA 01915
- Tuesday, October 28 - 4:00 pm-7:00 pm, Rose Baker Senior Center, 6 Manuel F Lewis St., Gloucester, MA 01930
- Friday, November 7 - 9:00 am-12:00 pm, Pembroke Senior Services, 128 Center St., Room 102A, Pembroke, MA 02359
- Thursday, December 4 - 9:30 am-12:30 pm, Grafton Council on Aging, 30 Providence Rd., Grafton, MA 01519
- Monday, December 29 - 10:00 am-1:00 pm, Beverly Bootstraps, 35 Park St., Beverly, MA 01915