Skip to main content Skip to main navigation
Choose a Region

Select Your Region

Where can we help you today?

Life can be hard, but finding assistance shouldn’t be.

With higher energy costs expected this heating season, planning now is more important than ever. We’re here to help with options to manage your energy bill and ways to save money. Meet with assistance program experts and connect with the resources your family needs, all under one roof, all in one day.

National Grid is launching a series of customer energy savings events across Massachusetts to provide customers with information on available assistance and help them prepare for the winter season.  Beginning on September 20 in North Adams, National Grid and other partners will be hosting customer energy savings events. 

Our next events will be from 4 pm - 7pm on:

  • Cancelled Tuesday, Nov. 29 – Senior Center, 276 Broadway St, Lowell.    Please note that the Lowell event has been cancelled due to flooding and will be rescheduled for a later date. 
  • Thursday, Dec. 1 – City Hall, 1 Government Center, Fall River
  • 2023 Dates Coming Soon

Our advocates will be on-site to help you explore options and determine your eligibility for assistance including the following:

  • Discount rate
  • Payment Plans
  • Budget Billing
  • Arrears Management Program (AMP)

If you receive SNAP, MassHealth, SSI, or WIC please make sure to bring your benefit card or letter to enroll in our discount rate for your gas and electric accounts (if you aren’t already enrolled). You may qualify for our forgiveness program.

Along with the advocates, you can talk with representatives from the following services:

  • Local Community Action Program (CAP) Agency for LIHEAP/Fuel Assistance services
  • Local CAP Agency for Low-Income Energy Efficiency Services
  • CleaResult for moderate/market rate income Mass Save

Other assistance agencies in attendance to share helpful information with you include the local Residential Assistance to Families in Transition (RAFT) agency, Good Neighbor Energy Fund, local Supplemental Nutrition Assistance Program (SNAP) agency, and local Women, Infants & Children (WIC) Program.