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1 Important Alert(s)

System Maintenance

Online outage reporting unavailable December 5

We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-465-1212 . Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.

Report Outage: 1-800-465-1212

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Emergency Contacts

24 hours a day, every day

Outages: Report online or call 1-800-465-1212 

Gas emergencies: Call 1-800-233-5325 or 911 

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Call Us

Monday-Friday, 7:00am-7:00pm
1-800-322-3223

Service in English & Español. Hearing/speech impaired customers may call 711.
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FAQs

Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.

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Use this form to block your account from being enrolled without consent or to cancel service with your current Energy Supplier Company.

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Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371396 Pittsburgh, PA 15250-7396
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