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Stay Connected During Storms and Outages

Email Notifications

During major storms and widespread outages, National Grid emails updates and safety tips to all customers with online accounts.

If you already have an online account, you are already enrolled. If you aren't registered online, join now.

Follow Us

For up-to-date information, photos from the field, safety tips, and more. Follow us on Facebook or Twitter.

Receive Text Alerts

Sign up for National Grid state-level broadcast text alerts by texting the word STORM to NGRID (64743)

Text for Restoration Estimates

Check the estimated time of restoration(ETR) for your neighborhood by texting the word SUM followed by your town, county, or state to NGRID (64743).

For example, if you live in Syracuse, text "SUM Syracuse" to NGRID (64743).

Mobile App

Report or check on outage and find safety tips with our free app. Available from the App Store and Google Play.