Stay Connected During Storms and Outages
During major storms and widespread outages, National Grid emails updates and safety tips to all customers with online accounts.
If you already have an online account, you are already enrolled. If you aren't registered online, join now.
Receive Text Alerts
Sign up for National Grid state-level broadcast text alerts by texting the word STORM to NGRID (64743)
Text for Restoration Estimates
Check the estimated time of restoration(ETR) for your neighborhood by texting the word SUM followed by your town, county, or state to NGRID (64743).
For example, if you live in Syracuse, text "SUM Syracuse" to NGRID (64743).