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Where can we help you today?

1 Important Alert(s)

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Contact Us

Report a Gas Emergency

24 hours a day, every day

1-800-490-0045 or 911 

Email Us

Call Us

Monday-Friday, 8:00am-8:00pm
1-800-930-5003

Service in English & Español. Hearing/speech impaired customers may call 711.
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FAQs

Forgot your password? Looking for a rebate? Find the answers to common questions here.

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Manage Energy Supplier

Use this form to block your account from being enrolled without consent  or to cancel service with your current Energy Supplier Company.
Manage Energy Supplier

Visit or Mail Us

Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371382 Pittsburgh, PA 15250-7382
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