Billing Assistance for Persons with Disabilities | National Grid
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National Grid
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Storm Alert

National Grid is prepared for the 4th Nor’easter to hit our region in 3 weeks. Our crews are prepared in the event the forecasted snowstorm causes damage to our region’s natural gas network, and we want to ensure you are prepared, too. As you dig out of your homes and businesses, remember the deep snowpack left by snow removal equipment may have clogged vents, furnaces and other appliances. These conditions could lead to natural gas leaks. If you suspect a gas leak, make sure you leave the premises immediately and call National Grid’s emergency number at 1-800-490-0045.

We offer services to help our hearing and vision-impaired customers receive and pay their bill.

Braille Bills/Eye Saver Service
If you or someone you know is blind or vision-impaired, we can provide bills in Braille or in a larger print than our standard bill. For more information, please call 1-800-930-5003.

Deaf, Hard of Hearing, and Speech Impaired
We have special equipment to receive typewritten messages by telephone from deaf, hard-of-hearing, and speech-impaired customers who have compatible (TTY) devices at home. We provide this service 24 hours a day, seven days a week. For more information, please call 1-631-755-6660 .