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1 Important Alert

Information

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

Check, Start, Stop, or Transfer Service

If you’re moving, call us at least a week beforehand to start, stop, or transfer your service to a new location. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off. Please call us at 1-800-930-5003 or 1-631-755-6200, Monday-Friday, 8am-8pm to start, stop, or transfer your service.

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