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Where can we help you today?

1 Important Alert(s)

Alert

Due to the inclement weather, NYC and LI payment locations will be closed today.  If you would like to pay your National Grid bill at this time, you may still submit your payment online. You may always contact us for emergency support, anytime, any day. Thank you for your patience!

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Submit Your Reading

If we don’t get a regular reading of your energy use, we must estimate your monthly charges. Use any of these methods to submit your monthly meter reading and keep your bills accurate:

  • Call us at 1-800-930-5003. Have your reading and National Grid customer ID on hand.
  • Email us a photo of your meter. On your next scheduled meter reading date, send your meter photo, along with your name, address, and National Grid account number, to LImeterreads@nationalgrid.com.
  • Give us your keys. If you prefer that we check your meter, we recommend providing us a copy of your keys. Our customers’ keys are stored in a secure, confidential file, and no identifying information is attached to the key.