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1 Important Alert(s)

Summer Safety

As the temperature increases, use these tips to beat the heat & stay safe:

  • To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
  • Keep your window coverings closed to reduce the sun's heating of your home.
  • Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

Submit Your Reading

If we don’t get a regular reading of your energy use, we must estimate your monthly charges. Use any of these methods to submit your monthly meter reading and keep your bills accurate:

  • Call us at 1-800-930-5003. Have your reading and National Grid customer ID on hand.
  • Email us a photo of your meter. On your next scheduled meter reading date, send your meter photo, along with your name, address, and National Grid account number, to LImeterreads@nationalgrid.com.
  • Give us your keys. If you prefer that we check your meter, we recommend providing us a copy of your keys. Our customers’ keys are stored in a secure, confidential file, and no identifying information is attached to the key.