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1 Important Alert(s)

Storm Alert

We are responding to a major winter storm across Massachusetts, Sunday into Monday, and have prepared for the storm by securing additional crews and personnel as part of the company's emergency response operations and preparedness activities. Register for outage text alerts by texting REG to 64743 and find more information at Stay Connected.

Latest Press Release Report an Outage Outage Map

Access for Disabled Persons

We offer services to help our hearing and vision-impaired customers receive and pay their bill.

Braille Bills/Eye Saver Service
If you or someone you know is blind or vision-impaired, we can provide bills in Braille or in a larger print than our standard bill. For more information, please call 1-800-322-3223.

Deaf, Hard of Hearing, and Speech Impaired
We have special equipment to receive typewritten messages by telephone from deaf, hard-of-hearing, and speech-impaired customers who have compatible (TTY) devices at home. We provide this service 24 hours a day, seven days a week. For more information, please call 1-800-322-3223 ext. 711.