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Where can we help you today?

Bills, Meters, and Rates

Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.

Sample Bill Breakdown

Hover over our sample bill to see explanations of our terminology and charges.

Sample Bill Breakdown

Why Your Charges May Vary

Many factors may cause your charges to vary.

Why Your Charges May Vary

Metering

Information on meter reading, automatic and demand metering, and upgrades. 

Metering

Bill Inserts

A record of the important information included in your monthly bill.

Bill Inserts

Your Supplier Options

You can choose who supplies the energy we deliver to your house. 

Your Supplier Options

Tax Exemptions

Upload your tax exemption certificates  to the Avalara CertCapture tax certificate manager.

Tax Exemptions

Service Rates

Review our delivery rate descriptions and pricing schedules for business customers.

Service Rates

Supply Costs

Learn how we supply your energy, understand the pricing options you may choose, and learn how to choose your supply of electricity from a supplier other than National Grid.

Supply Costs

Tariff Provisions

National Grid’s tariff provisions for how we provide and bill for service.

Tariff Provisions

Delivery Rates

Log in to view your current delivery rates.

Delivery Rates