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1 Important Alert

Storm Alert

We made significant progress last night restoring customers whose service was interrupted after this week’s Nor’easter. Additional electric crews arrived overnight and were dispatched this morning to focus on the last of our customers who remain without service.

Please visit our outage map for estimated times of restoration, which will be continually updated. We urge customers to put safety first. Customers are reminded to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-465-1212.

Metering

Whether digital or dial, learning how your meter works can help you better understand your overall energy usage.

How to Read Your Meter

Wondering what all those dials mean? Reading gas and electric meters is easier than you might think.

How to Read Your Meter

Automated Meter Reading

Say goodbye to estimated bills! We no longer need access to your property for accurate readings.

Automated Meter Reading

Distributed Generation

Solar, wind, CHP, hydro, and other new technologies may produce some or all of the electricity you need.

Distributed Generation

Meter Upgrades for Businesses

Out with the old, in with the new! Businesses in Massachusetts and Rhode Island may be eligible for innovative meter upgrades.

Meter Upgrades for Businesses