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Where can we help you today?

1 Important Alert(s)


Thank you for your patience during our recent billing system update. We have returned to normal business operations. All services and bill payment options are available again.

Safety & Outages

Electrical Outages: call 1-800-465-1212.
Gas Emergencies: call 1-800-233-5325 or 911.

Outage Central

Prepare before, during and after storms.

Outage Central
Electric Safety

Important electrical safety tips for everyone.

Electric Safety
Natural Gas Safety

Learn to recognize and react to dangerous conditions and prevent accidents before they occur.

Natural Gas Safety

If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards.
Call 811 at least two days prior to excavation activities.

We never demand payment through a prepaid debit card.
Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.

Safety in our Communities

First Responders Safety

Free online training, interactive tools, training materials, and videos for teams working near gas and electric facilities.

Safety Education Materials

Want to engage students in safety, energy efficiency, the environment, and ethics? We offer free learning resources here.