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1 Important Alert

Information

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

Check, Start, Stop, or Transfer Service

If you’re moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off.

Start Service

Please call us at 1-800-233-5325, Monday - Friday, 7:00am-7:00pm.

Stop Service

No longer need our services? Stop service at your current location. 

Stop Service

Transfer Service

Please call us at 1-800-233-5325, Monday - Friday, 7:00am-7:00pm.

My Service Orders

Please call us at 1-800-233-5325, Monday - Friday, 7:00am-7:00pm.

Convert to Natural Gas

It’s cleaner, more affordable, and better for the environment. 

Convert to Natural Gas