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Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
We collect automated meter readings for most of our customers now, but you can still read your meter and track your usage yourself. Regardless of whether you want to track your gas or electric usage, there are two basic types of meters – dial meters and digital meters.
A dial meter may seem tricky at first, but it won’t take long to get the hang of it. The reading for the above meter is 3-5-9-7. Review the rules below and hover over the dials in the image to follow how we got this reading:
With a digital meter, the numbers are read from left to right. The reading for the digital meter pictured above would be 0 - 0 - 4 - 0 -8.