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Where can we help you today?

1 Important Alert(s)

Storm Alert

We are responding to a major winter storm across Massachusetts, Sunday into Monday, and have prepared for the storm by securing additional crews and personnel as part of the company's emergency response operations and preparedness activities. Register for outage text alerts by texting REG to 64743 and find more information at Stay Connected.

Latest Press Release Report an Outage Outage Map

About Your Bill

Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.

Help Reading Your Bill

View our interactive sample bill to see explanations of our terminology and charges.

Help Reading Your Bill
Why Your Charges May Vary

Learn why your bill may vary - and what you can do about it.

Managing Bill Variations
Bill Inserts

Lose your bill insert? View inserts and other important information from your past monthly bills here. 

Bill Inserts
Bill Delivery Delays

Information for customers experiencing a bill delay

Bill Delivery Delays
Energy Choice

Choose who supplies the energy we deliver to your house.

Energy Choice

More Help and Information

View Your Bills

Sign in to view your bills, enroll in Automatic Payments, the Budget Plan and more.

Supply vs. Delivery

Learn more about your supply and delivery costs through our informational video.