Skip to main content Skip to main navigation
Choose a Region

Welcome to our MA Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)

Storm Alert

5:00 PM Update
Roughly 24 hours after Tropical Storm Isaias hit New England, thrashing the region with heavy rain and winds that toppled entire trees and took down power lines, thousands of National Grid employees and contractors are focused on clean-up and restoration. As of late Wednesday, National Grid has made great progress, restoring 162,500 in Massachusetts and 97,000 in Rhode Island in less than a day. However, we realize our work is not done until each customer is back on. In total, more than 2,700 personnel are working in the field – 1,951 in Massachusetts and 751 in Rhode Island. To learn more about our efforts, click here.

Help Reading Your Bill

What type of bill do you have?

If you can't find the type of bill below, please use the basic bill as a guideline for how to read your bill. 

I have a basic bill.

Choose this bill if you receive our standard bills, or if you don't see your bill type.

Basic Bill

I have a budget bill.

Choose this bill if you're currently enrolled in our Budget Plan program. 

Budget Bill

I have an agreement bill.

Choose this bill if you currently have a payment agreement in place. 

 

Agreement Bill

I have an energy supplier.

Choose this bill if you currently have a preferred energy supplier set up with National Grid.

Energy Supplier Bill

Bill Related FAQs

Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.

Billing FAQs