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Where can we help you today?

1 Important Alert(s)

Notice

Thank you for your patience during our recent billing system update. We have returned to normal business operations. All services and bill payment options are available again.

Meters and Rates

Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.

Metering

Information on meter reading, automatic and demand metering, and upgrades. 

Metering
Service Rates

Review our delivery rate descriptions and pricing schedules for residential customers.

Service Rates
Supply Costs

Learn how we supply your energy, understand the pricing options you may choose, and learn about your Energy Choice options.

Supply Costs
Tariff Provisions

National Grid’s tariff provisions for how we provide and bill for service.

Tariff Provisions
Tax Exemptions

Upload your tax exemption certificates to the Avalara CertCapture tax certificate manager.

Tax Exemptions

 

More Help and Information


Gas Service

If you have gas service and want to make changes, like adding new gas equipment or relocating your meter, visit Modify Gas Service.