Skip to main content Skip to main navigation
Choose a Region
Our Company Contact Us

Welcome to our MA Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Pay Your Bill
You have reached the end of the nav drawer.

Select Your Region

Where can we help you today?

1 Important Alert(s)

Storm Alert

We are responding to a major winter storm across Massachusetts, Sunday into Monday, and have prepared for the storm by securing additional crews and personnel as part of the company's emergency response operations and preparedness activities. Register for outage text alerts by texting REG to 64743 and find more information at Stay Connected.

Latest Press Release Report an Outage Outage Map

Check, Start, Stop, or Transfer Service

If you’re moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off.

Frequently Asked Questions

Start Service

Check if National Grid provides services in your community to get started!

Start Service
Stop Service

No longer need our services? Stop service at your current location. 

Stop Service
Transfer Service

Click here to transfer services from one location to another. 

Transfer Service
Connect to Natural Gas

Interested in connecting to natural gas? Find out more.

Connect to Natural Gas