1 Important Alert(s)

As the temperature increases, use these tips to beat the heat & stay safe:

To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
Keep your window coverings closed to reduce the sun's heating of your home.
Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

More Time to Pay

If you are unable to pay your bill on time, we offer two types of payment extensions that can help.

	Collection Arrangement	Payment Agreement
Payment solution	Your full bill amount will be split into two installments.	As little as 30%down payment depending on account status, plus additional monthly installments added to your future bills. Both are calculated based on your current account balance.
When is payment due?	The two installment dates are determined at time of enrollment, with final installment due within 42 days.	Every month when the current charges are billed.
Late payment charges	Assessed on the overdue balance, during the time the agreement remains active.	May be assessed on the overdue balance during the time the agreement remains active.
Length of plan	Up to 42 days, determined at time of enrollment.	Calculated based on current account balance.
Eligibility rules	You must have an active account Your service cannot be supplied by an alternative energy supplier Your account cannot be “cash only” You cannot be enrolled in budget billing or a payment agreement	You must have an active account Your service cannot be supplied by an alternative energy supplier Your account cannot be “cash only” You cannot be enrolled in budget billing or a collection arrangement
Contact Credit & Collections	(718) 643 - 4050 8AM - 8PM (Monday - Friday) 9AM - 5PM (Saturday)