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Where can we help you today?

2 Important Alert(s)

Alert

Please note: The latest versions of Google Chrome (Version 93.0.4577.63) and Microsoft Edge (14.0 and above) do not work correctly with our current website. Our team is working on resolving this issue, however, you may experience an error trying to sign in, sign out, and/or accessing your online account. We apologize for this inconvenience. 
We recommend using the following browsers: Internet Explorer (version 11), Firefox (version 92.0) or Mozilla (version 91.0.2).  

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Billing & Payments

We offer a variety of options to make sense of your bills.

Ways to Pay

Pay your bill however and whenever you like. 

Ways to Pay

About Your Bill

Learn more about your bill, the factors that make up your charges, and get help with our common bill FAQs.

About Your Bill

Bill Delivery Options

We offer a number of bill formats, including paperless, braille, and TTY.

Bill Delivery Options

Help Making Payments

Caught off-guard by a high bill? Experiencing long-term financial difficulties? We may be able to help.

Help Making Payments

Meters and Rates

Learn more about our meters and rates, including how to read your meter and how we can read your meter automatically. 

Meters and Rates