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1 Important Alert

Information

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

Billing & Payments

We offer a variety of options to make sense of your bills.

Ways to Pay

Pay your bill however and whenever you like. 

Ways to Pay

Bill Delivery Options

We offer a number of bill formats, including paperless, braille, and TTY.

Bill Delivery Options

Guide to Bills, Meters, and Rates

Explanations of the terms and charges on your bill and how we measure your usage.

Guide to Bills, Meters, and Rates

Help Making Payments

Caught off-guard by a high bill? Experiencing long-term financial difficulties? We may be able to help.

Help Making Payments