Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

2 Important Alert(s)

Alert

Please note: The latest versions of Google Chrome (Version 93.0.4577.63) and Microsoft Edge (14.0 and above) do not work correctly with our current website. Our team is working on resolving this issue, however, you may experience an error trying to sign in, sign out, and/or accessing your online account. We apologize for this inconvenience. 
We recommend using the following browsers: Internet Explorer (version 11), Firefox (version 92.0) or Mozilla (version 91.0.2).  

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Storms

We are here to help you weather any storm. We work before, during, and after a storm to maintain service and ensure your safety. Please do all you can to protect yourself and your loved ones as well.

Storm Safety

Protect yourself and prevent property damage by preparing for storms in advance and using caution even after restorations have begun.

Storm Safety

Hurricane Tips

Stay safe, stay prepared for hurricanes. 

Hurricane Tips

Flooding

If your property has flooded, contact a plumbling or heating contractor to make sure your applicances are safe to operate.

Flooded Equipment

Our Restoration Process

This process is a general guideline for restoring your service safely and efficiently.

Our Restoration Process

Hot Weather

Even in the warm months, it’s important to maintain your safety and stay comfortable.

Hot Weather

Cold Weather

Keeping healthy and safe when the temperatures drop.

Cold Weather