Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

2 Important Alert(s)

Alert

Please note: The latest versions of Google Chrome (Version 93.0.4577.63) and Microsoft Edge (14.0 and above) do not work correctly with our current website. Our team is working on resolving this issue, however, you may experience an error trying to sign in, sign out, and/or accessing your online account. We apologize for this inconvenience. 
We recommend using the following browsers: Internet Explorer (version 11), Firefox (version 92.0) or Mozilla (version 91.0.2).  

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Natural Gas Safety


Natural gas keeps you and your loved ones warm and comfortable. Yet like any other energy source, gas can be hazardous and must be used with caution.

Report an Emergency

If you suspect a gas emergency, report it immediately to 
911 or 1-718-643-4050

Report a Gas Emergency

Carbon Monoxide

Learn what carbon monoxide is, the symptoms of CO poisoning, and how to handle a suspected leak.

Carbon Monoxide

Odor Fade & Purging Operations

Do not rely on your sense of smell alone to detect natural gas.

Odor Fade & Purging Operations

Pipes on Your Property

Planning to dig on your property? Have a clogged drain? Learn what to do to prevent accidents.

Pipes on Your Property

Gas Equipment & Appliance Safety

Tips for safe usage of generators, meters, appliance connectors, and space heaters.

Gas Equipment & Appliance Safety

Our Pipeline Safety Efforts

Pipelines play an important role in our nation’s energy infrastructure. Together, we can safeguard them. 

Pipeline Safety

Gas Leak Map

View all leaks reported in National Grid's gas service territory.

Gas Leak Map