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National Grid is directing $500,000 to support customers affected by the health impacts, financial hardships and disruption caused by the COVID-19 pandemic. The funding will provide immediate relief to families and individuals in need and bolster efforts by local organizations to assist communities across Massachusetts, New York and Rhode Island.
"We are committed to helping our customers through the difficult times and unchartered challenges associated with this pandemic," said Badar Khan, National Grid’s Interim U.S. President. “We recognize this is an unprecedented and rapidly changing situation. We want to do our part to look out for our customers and protect the communities where we live and serve.”
A portion of the funds will be dedicated directly to National Grid’s customers experiencing financial hardship. The Company will also work with community-based organizations and funds to help support many of the basic needs being interrupted. The following represents a sampling of some of the programs and funds that will be targeted:
In addition, National Grid has taken the following steps to further protect the safety and well-being of our customers and employees:
“Ensuring the health and safety of our employees and customers is our number one priority,” Khan said. “We have a comprehensive emergency response plan in place to keep the lights on and the gas flowing for our customers. Our pandemic team is meeting daily and we’re closely monitoring all developments associated with this evolving and complex situation.”
Khan noted that the company also is sharing its preparedness plans with regulators, federal, state and local officials, emergency response organizations, customers and other key stakeholders. Additional information on National Grid’s pandemic preparedness and a customer Q&A can be found at ngrid.com/covid-19.
“We will continue to closely monitor our customers’ needs during the pandemic and find new ways to assist where we can,” Khan said.
About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.
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