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National Grid Commits $17 Million in Philanthropic Funds to Help Customers and Communities Navigate Increasing Winter Energy Prices

Oct 13, 2022 - 8:30 AM






WALTHAM, MA, and BROOKLYN, NY – To help customers who need financial assistance, as winter energy prices are expected to rise significantly due to the global energy crisis and inflation, National Grid is committing $17 million in philanthropic funding. These funds are in addition to annual local community and philanthropic support. The funds will be distributed through National Grid and the National Grid Foundation to existing networks and community partners across Massachusetts and New York that are set up to help individuals, families and communities who need it most.

“Our customers are dealing with the impact of increasing prices across the board,” said Helen Burt, Chief Customer Officer, National Grid. “We know we can’t solve this problem by ourselves, but we want to do our part to help. These additional funds will go directly where they are needed most so that our local community partners can quickly provide relief for those in need as they navigate the months ahead.”

Helping Customers Manage Their Energy Usage and Save on Their Bills 

National Grid does not control energy prices – it buys energy from the wholesale market and passes it directly on to customers at the same price with no markup or profit.   But the company understands the impact of energy supply price increases on customers and communities, especially when the costs for other goods and services are also going up and is committed to playing its part to help.

That’s why National Grid has launched the Winter Customer Savings Initiative to help customers reduce their energy use and save money, better manage their bills, and secure available energy assistance. 

The initiative includes numerous payment assistance programs for income-eligible customers, extensive residential and business energy efficiency programs and incentives, low-cost and no-cost bill management solutions, and flexible payment programs. 

To find out more and see what programs might be right for you, your family or your business, visit

About National Grid Foundation

The National Grid Foundation is an independent, non-profit, charitable organization, that was founded more than two decades ago.  The Foundation is dedicated to enhancing the quality of life, economic strength and environmental stewardship across National Grid’s service territory.  Since it began in December 1998, the Foundation has provided more than $27 million in grants to hundreds of organizations.

About National Grid

National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York and Massachusetts. National Grid is focused on building a smarter, stronger, cleaner energy future — transforming our networks with more reliable and resilient energy solutions to meet state climate goals and reduce greenhouse gas emissions.

For more information, please visit our website, follow us on X (formerly Twitter), watch us on YouTube, like us on Facebook and find us on Instagram.

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