Contact National Grid | Rhode Island
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National Grid
Rhode Island Change Location

Storm Alert

With the fourth Nor’easter in nearly three weeks right on our door step, we have hundreds of crews positioned across the region should the storm impact our system. Remember to keep safety a priority – before, during and after the storm. Be sure to have a supply of bottled drinking water and canned food handy. Power problems can sometimes interrupt public water supply systems or disable well pumps. It is also a good idea to check on elderly family members, neighbors and others who may need assistance during an outage period.

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Account Questions/General Support

streetlight outage

Report Energy Theft

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Customer Service
(English & Español)

Electric: 1-800-322-3223
Gas: 1-800-870-1664
Monday-Friday, 7:00am-5:00pm

Hearing/speech impaired customers may call 711.

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Report a Gas Emergency

Call 1-800-640-1595 or 911
24 hours a day, every day.

Report a Power Outage

Report online or call 1-800-465-1212
24 hours a day, every day.

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by mail, as well.

National Grid
Customer Contact Center C-3
300 Erie Boulevard West
Syracuse, NY 13202-4201