Paperless Billing | National Grid
Welcome! You've landed on a Upstate NY  page, but we're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.   | Note: If you've told us more than once, your browser may be blocking cookies.   [?]
National Grid
Upstate NY Change Location

Outage Central

As frigid temperatures, ice and snow begin to thaw, rivers, creeks and streams are rising to flood levels in some parts of our area. National Grid crews, as always, are ready to respond to any damage that may result from flooding, and we urge customers to be extremely cautious when dealing with any electricity or gas service that may be at risk. Make sure to stay out of flooded basements or standing water. Energized wiring, outlets and natural gas service below the water line may pose a hazard. If you smell natural gas, contact National Grid as soon as possible at 1-800-892-2345. For ways to stay informed during the storm, visit our Stay Connected page.

Go paperless today and say goodbye to misplaced bills and cluttered desks. Receive your bills in a National Grid email or through a preferred third party like your bank.

1) National Grid Email Delivery

National Grid delivers a secure PDF bill directly to your email inbox. You can view, save, and pay your bill in a few clicks.

Enroll Now

2) doxo™ Mobile Delivery

National Grid supports doxo™, an online service and mobile app that allows you to view and pay bills from one centralized place. To get started, sign up at at  www.doxo.com/nationalgrid or download the app at www.doxo.com/mobile.

The doxo™ website and mobile app are independently operated and maintained by doxo™ inc., a third-party vendor selected by National Grid. National Grid is neither responsible for the content of the doxo™ website, nor the security and information policies and practices of this vendor.

3) Your Bank’s Website

Many banks offer the ability to view and pay National Grid bills from their website. Visit your bank's website for more information and look for the "Get Bill" icon.