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Welcome to our Upstate NY Business site.

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Where can we help you today?

1 Important Alert(s)

Storm Alert

11:00 p.m. Update: National Grid is increasing staffing and extending evening and overnight work shifts in preparation of a low pressure system that will bring the potential of damaging wind gusts, followed by lake effect snow, beginning Thursday evening and continuing into Friday. In addition to internal crews, we have secured external resources to support any necessary power restoration efforts. Be sure to charge your mobile devices so that you can remain connected in the event of an outage, and use extreme caution near downed power lines and wires; always assume that they are carrying live electricity. 

Help Reading Your Bill

Watch our How to Read Your Bill video

Our How to Read Your Bill video answers some of your most frequently asked questions and provides information about programs and services that can help you manage your energy bill.

Electric Bill

English | Spanish | Portuguese | Chinese

Gas Bill

English | Spanish | Portuguese | Chinese

 

Review our sample bill to see explanations of your business's charges. 

Basic Bill

Choose this bill if you receive our standard bills, or if you don't see your bill type.

Basic Bill
Budget Plan Bill

Choose this bill if you're currently enrolled in our Budget Plan program. 

Budget Plan Bill
Bill Related FAQs

Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.

Billing FAQs