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Welcome to our Upstate NY Business site.

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1 Important Alert(s)


11:00 am Update: Our 2,800 field workers continue cleanup and repairs after severe thunderstorms and suspected tornadoes barreled through parts of upstate NY Tuesday. We are working with local officials and emergency responders to coordinate restoration efforts. Where it is safe to do so, crews are removing extensive damage – including downed wires, trees, broken poles and other hazards – while focusing on public safety and power restoration. Never touch downed power lines, assume they are carrying live electricity and report them at 1-800-867-5222 or by calling 911.

About Your Bill

Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.

Help Reading Your Bill

View our interactive sample bill to see explanations of our terminology and charges.

Help Reading Your Bill
Why Your Charges May Vary

Learn why your bill may vary - and what you can do about it.

Managing Bill Variations
Bill Inserts

Lose your bill insert? View inserts and other important information from your past monthly bills here. 

Bill Inserts
Energy Choice

Choose who supplies the energy we deliver to your house.

Energy Choice

More Help and Information

Sign in to view your bills, enroll in Automatic Payments and more.

Learn more about your supply and delivery costs through our informational video.