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1 Important Alert(s)

Storm Alert

11:00 p.m Update: Our field force has restored service to more than 113,812 of 118,508 customers affected by the destructive thunderstorms and powerful winds that swept across the state on Thursday. Restoration continues as crews will work around the clock until all customers have had their service restored.  The storm brought down trees, tree limbs and wires, causing damage to poles, transformers and other critical electricity infrastructure.  We urge everyone to always assume any downed line is live and dangerous, to stay far away, and to keep others at a safe distance. If you see a downed power line, please call 911 immediately and then contact us at 1-800-867-5222 so our crews can respond as quickly as possible. 

Upstate NY Paving and Landscaping Inquiry Form

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Please enter a valid value in the format of 999-999-9999
Towns with an ** are also serviced by another utility besides National Grid.
Please provide as much detail and be as specific as possible when submitting your inquiry. For example, please include what type of damage and where it occurred on the property, when the damage occurred, etc.