Safety & Outages
Electrical Outages: call 1-800-867-5222 or Report Outage
Gas Emergencies: call 1-800-892-2345 or 911.
Prepare before, during and after storms.
Important electrical safety tips for everyone.
Learn to recognize and react to dangerous conditions and prevent accidents before they occur.
Use our Streetlight Inventory Management System (SIMS) to report a streetlight outage and more.
If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards.
Call 811 at least two days prior to excavation activities.
We never demand payment through a prepaid debit card.
Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.