Skip to main content Skip to main navigation
Choose a Region

Welcome to our Upstate NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)


11:00 am Update: Our 2,800 field workers continue cleanup and repairs after severe thunderstorms and suspected tornadoes barreled through parts of upstate NY Tuesday. We are working with local officials and emergency responders to coordinate restoration efforts. Where it is safe to do so, crews are removing extensive damage – including downed wires, trees, broken poles and other hazards – while focusing on public safety and power restoration. Never touch downed power lines, assume they are carrying live electricity and report them at 1-800-867-5222 or by calling 911.

Ways to Pay

Pay Bill Online

Pay By Bank Account

Use your checking or savings account to make a payment.

You must have an online profile to pay your bill online.

Make a Payment/Enroll
Pay By Credit/Debit Card

Pay your bill with a credit/debit card through Speedpay.

Fees apply, starting at $1.75 for residential customers and $5.95 for business customers.

Go to Speedpay
Automated Payments

Schedule automatic payments from your bank account.

Enroll Now
Digital Payment Methods

Make a digital payment using

venmo, Pay Pal, GPay, or Apple Pay

Fees may apply ($1.75 residential, $5.95 business).

Go to Speedpay

Other Ways to Pay

Pay by Bank Website

Contact your bank to learn if they offer this service.

Pay in Person

Visit a National Grid or authorized payment location.

Find a Location
Pay By Phone

Have your 10 digit account number ready and call:


to pay with bank account. Fees may apply.

Pay By Mail

Make checks payable to National Grid and use the envelope provided with your bill, or mail to:

National Grid P.O. Box 371376 Pittsburgh, PA 15250-7376

Healthfirst OTC & OTC Plus card

Use your card:

  • For in-person utility payments at Walmart
  • By calling the insurance company directly