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Welcome to our Upstate NY Home site.

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Where can we help you today?

Billing & Payments

We offer a variety of options to make sense of your bills.

Ways to Pay

Pay your bill however and whenever you like. 

Ways to Pay

About Your Bill

Learn more about your bill, the factors that make up your charges, and get help with our common bill FAQs.

About Your Bill

Bill Delivery Options

We offer a number of bill formats, including paperless, braille, and TTY.

Bill Delivery Options

Meters and Rates

Learn more about our meters and rates, including how to read your meter and how we can read your meter automatically. 

Meters and Rates

Help Making Payments

Caught off-guard by a high bill? Experiencing long-term financial difficulties? We may be able to help.

Help Making Payments