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Emergency Contacts
24 hours a day, every day
Outages: Report online or call 1-800-867-5222
Gas emergencies: Call 1-800-892-2345 or 911
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Some call centers are experiencing longer hold times than usual. We recommend you use our website for non-emergency tasks like paying bills, viewing bills, and finding answers to common questions before calling in. You can also email customer service about your account.
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Find a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 11742 Newark, NJ 07101-4742