Contact Us
Emergency Contacts
24 hours a day, every day
Gas emergencies:
Call 1-800-892-2345 or 911
Outages:
Report online or call 1-800-867-5222
Understand My Bill
View our Bill Help section to see explanations of the terms, charges and different sections of our bills.
FAQs
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Find the answers to common questions here.
Manage Energy Supplier
Use this form to block your account from being enrolled without consent or to cancel service with your current Energy Supplier Company.
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371376 Pittsburgh, PA 15250-7376
Call Us
Monday-Friday, 7:00am-7:00pm
1-800-642-4272
Service in English & Español.
Hearing/speech impaired customers may call 711.
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