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1 Important Alert(s)

Storm Alert

12:00 p.m Update: Our field force is focusing on public safety and power restoration after a wide swath of storm activity on Thursday brought heavy rain and strong winds, causing damage to equipment and widespread service interruptions across the company’s 11-county Western New York service area. Crews worked through last night and remain active today across western New York to remove downed wires, trees, tree limbs, broken poles and other hazards to restore service. For the most current information about power restoration activity in your area, or to report an outage, visit our Outage Central website.

Report an Outage Downed Power Line Safety

Insulation and Air Sealing

To save up to 20 percent on heating and cooling costs, make sure all ceilings, roofs, exterior walls, and wall cavities are adequately insulated. Common air leakage points to check and seal:

  • Around plumbing, electrical, and duct work in exterior walls.
  • Any chases open to spaces like an attic.
  • Gaps between interior and exterior walls and ceiling sheetrock.
  • Around sheetrock, including between interior and exterior walls and where sheetrock is sealed to the subfloor.
  • Openings around windows.
  • Floors, including cantilevered floors and band joist areas in floor systems.
  • Kneewalls in Cape-style homes.
  • Joints between existing buildings and additions or modular buildings.
  • Adding a reflective roof coating can also help improve energy efficiency.