Contact Us | National Grid

Report an Outage

Massachusetts:
1-800-465-1212


Rhode Island:
1-800-465-1212

Upstate NY:
1-800-867-5222

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Send account questions, streetlight outage or energy theft reports, and/or feedback.

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Call Us

Speak with a representative from our call center.

Report a Gas Emergency

Massachusetts:
1-800-233-5325 or 911

Rhode Island:
1-800-640-1595 or 911

Upstate NY:
1-800-892-2345 or 911

New York:
 911 or 1-718-643-4050 

Long Island and Rockaways
1-800-490-0045 or 911