Skip to main content Skip to main navigation
Choose a Region

Welcome to our Upstate NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Check, Start, Stop, or Transfer Service

If you’re moving, schedule an appointment to start, stop, or transfer your service to a new location up to a week before you move. We ask for 5-7 days notice so we can schedule a crew member to visit your home and physically turn your service on or off.

Start Service

Check if National Grid provides services in your community to get started!

Start Service

Stop Service

No longer need our services? Stop service at your current location. 

Stop Service

Transfer Service

Click here to transfer services from one location to another. 

Transfer Service

My Service Orders

Sign in here to see your current service order, or review your past ordering history. 

My Service Orders

Convert to Natural Gas

It’s cleaner, more affordable, and better for the environment. 

Convert to Natural Gas