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Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.
Hover over our sample bill to see explanations of our terminology and charges.
Many factors may cause your charges to vary.
Information on meter reading, automatic and demand metering, and upgrades.
A record of the important information included in your monthly bill.
You can choose who supplies the energy we deliver to your house.
Find your Service Class, review our Gas Delivery Charges and our Gas Supply Charges.
You can find the monthly rate statements applicable to the service classifications in our tariffs.
Upload your tax exemption certificates to the Avalara CertCapture tax certificate manager.