If we don’t get a regular reading of your energy use, we must estimate your monthly charges. Use any of these methods to submit your monthly meter reading and keep your bills accurate:
- Submit your metering reading online.
- Call us at 1-800-930-5003. Have your reading and National Grid customer ID on hand.
- Email us a photo of your meter. On your next scheduled meter reading date, send your meter photo, along with your name, address, and National Grid account number, to LImeterreads@nationalgrid.com.
- Give us your keys. If you prefer that we check your meter, we recommend providing us a copy of your keys. Our customers’ keys are stored in a secure, confidential file, and no identifying information is attached to the key.