Help Making Payments
We’re here with you in good circumstances and bad, including when you’re having trouble paying your bill. We offer a number of assistance programs and deferred payment options if you need them.
Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.
Payment plans are available to residential customers. Click the button for more information.
If you’re experiencing financial difficulties, we have programs to help keep your services up and running.
Customers on income-eligible discount rates who have a substantial past due balance could qualify.
Homes with seriously ill, injured, or life support residents may be protected from having their service turned off in the event of non-payment.
Not sure what assistance program is right for you? A National Grid Consumer Advocate will be happy to help.