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1 Important Alert(s)

System Maintenance

Online outage reporting unavailable December 5

We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-465-1212 . Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.

Outage Alerts

Receive personalized real-time outage information

Cell Phone with Storm AlertSign up to receive alerts via text, phone call or email when your power goes out.  We’ll notify you when we detect an outage on your property, have restoration estimates and updates, or have restored power to your address.

  • For email or phone alerts: Login to your account and update your preferences. If you don't have an online account, register here.

  • Or Text REG to 64743* to get text alerts (have your 10-digit account number ready)

After you sign up, you’ll receive:

lightning symbol separated in half

Alerts when there’s an outage on your property

a clock displayed on a cell phone screenRestoration estimates and updates
house with a lightning symbol insideNotifications when power is restored

Once registered, you can text—

OUT to 64743 to Report an Outage.

STAT to 64743 to check your Restoration Status

*Message and data rates may apply. Text STOP to cancel.


Manage your alerts

Once enrolled, sign into your account to manage your outage alerts.