Safety & Outages
Electrical Outages: call 1-800-465-1212 or Report Outage
Gas Emergencies: call 1-800-233-5325 or 911.
Outage Central
Prepare before, during and after storms.
Electric Safety
Important electrical safety tips for everyone.
Natural Gas Safety
Learn to recognize and react to dangerous conditions and prevent accidents before they occur.
Call 811 Before You Dig
If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards.
Call 811 at least two days prior to excavation activities.
Avoid Scams
We never demand payment through a prepaid debit card.
Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.
Safety in our Communities
First Responders Safety
Free online training, interactive tools, training materials, and videos for teams working near gas and electric facilities.