Safety & Outages
Electrical Outages: call 1-800-465-1212 or Report Outage
Gas Emergencies: call 1-800-233-5325 or 911.
Prepare before, during and after storms.
Important electrical safety tips for everyone.
Natural Gas Safety
Learn to recognize and react to dangerous conditions and prevent accidents before they occur.
Call 811 Before You Dig
If you plan to plant a tree, install a fence or other outdoor improvements, call before you dig to make sure you steer clear of hazards.
Call 811 at least two days prior to excavation activities.
We never demand payment through a prepaid debit card.
Every National Grid employee carries a photo ID card, and all our contractors are also required to carry ID.
Safety in our Communities
First Responders Safety
Free online training, interactive tools, training materials, and videos for teams working near gas and electric facilities.
If you work around electric lines and natural gas facilities, find guidelines to keep your team safe, and order your free safety kit here.