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Where can we help you today?

1 Important Alert(s)

Storm Alert

National Grid is preparing for a major winter storm across Massachusetts Sunday into Monday, bringing significant snow and sub-freezing temperatures. Please charge your mobile devices to stay connected during potential power outages. Register for outage text alerts by texting REG to 64743, and find more information at Stay Connected.

Outage Map

Open Map

Our interactive map is updated every 5 minutes and provides regional power restoration information. You may also choose the outages by county option to see a list of estimated restoration times, or ETRs, in your county. If you click on the arrow to the left of your county’s name, you will see ETRs for the towns and villages within that county.

The ETRs are based on National Grid’s latest damage analysis and reflect a general assessment of when the last customer in the specified area is expected to be returned to service. To check the specific ETR for your own property, log into your account. We make every effort to restore your service as quickly as possible. 

Browse our FAQs to learn more about outages.