Submit Your Reading
If we don’t get a regular reading of your energy use, we must estimate your monthly charges. Use any of these methods to submit your monthly meter reading and keep your bills accurate:
- Send an email with photo of your meter or your meter reading to: NYCMeterReading@nationalgrid.com. See the below images for reference:

- Refer to How to Read Your Meter for more information
- Call us at 1-718-643-4050 Monday to Friday between the hours of 8:00am – 8:00pm to record your meter reading. Please have your meter reading and National Grid account number ready when calling.
- Call us to schedule an automated meter reading (AMR) device install appointment. Learn more about automated meter reading (AMR) devices.