National Grid to Provide Dry Ice in Three WNY Locations

BUFFALO, NY – National Grid is establishing three Western New York locations for the distribution of dry ice and bottled water for customers who are without electricity service as a result of the wind storm that swept across the region last night and this morning.

National Grid is offering customers dry ice and bottled water at the following locations today from 3 p.m. to 7 p.m. and tomorrow, from 10 a.m. until 2 p.m. Company personnel will provide information on the proper handling of dry ice, and customers are asked to bring a small cooler or shopping bag to transport their dry ice home.

City of Buffalo
Gloria J. Parks Community Center
3242 Main Street
Buffalo, NY  14214

Town of Amherst
Harlem Road Community Center
4255 Harlem Rd.
Amherst, NY  14226

 
City of Niagara Falls
Niagara Falls Fire Station 8
320 Hyde Park Blvd.
Niagara Falls, NY  14304          

The company continues its extensive restoration effort across the region with a large contingent of field forces and support personnel.  While crews are making solid progress in restoring customers, it is likely that some customers could remain without power well into tomorrow.

As restoration work continues, National Grid continues to urge the public to be very cautious around downed wires and debris, and offers the following safety tips:

Electricity & Generator Safety

• If a power outage occurs, customers can notify National Grid online to expedite restoration.

• Never touch downed power lines; always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or by calling 911.
• Generators used to supply power during an outage must be operated outdoors to prevent the buildup of deadly carbon monoxide. Before operating a generator, be sure to disconnect from National Grid’s system by shutting off the main breaker, located in the electric service panel. Failure to do this could endanger our crews and your neighbors.
• Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid at 1-800-642-4272. (In a medical emergency, always dial 911.)
• Keep a number of working flashlights and an extra supply of batteries in your home and be sure to charge all electronic devices.
• Please drive carefully and use caution when driving near any crews working to restore power.
• Be sure to check on elderly family members, neighbors and others who may need assistance during an outage.

Stay informed and connected:

• For real-time power outage information, online outage reporting, and in-depth storm safety information, visit National Grid’s Outage Central website. Customers who create an online profile also can sign up for email alerts.
• To receive text message alerts and updates from National Grid, text the word STORM to NGRID (64743). Online and text alert services can be started and stopped at the customer’s request.
• Visit our website: www.nationalgridus.com, follow us on Twitter and friend us on Facebook.

Click here for a video about how National Grid restores power after a major storm.

About National Grid

About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions. 

For more information, please visit our website, follow us on Twitter, watch us on YouTube, friend us on Facebook, and find our photos on Instagram.